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BOOK YOUR STAY!

Quality policy

Camping Don Cactus was created in 1973, founded by D. Álvaro García Santos. 40,000 meters of land located in Carchuna, a quiet town located strategically in front of the beach of the Costa Tropical de Granada, 10 kilometers of Motril and only an hour from Granada.
 
Camping Don Cactus with the aim of providing quality to our customers has implemented a Quality Management System (Q) according to the UNE 184001:2007.
 
To successfully guide to quality policy defines the company as a general policy to achieve full customer satisfaction in the sector by differentiating the quality of the service itself.
Our purpose is to maintain a continuous improvement in service delivery
 
The basic principles of the policy of Quality Camping Don Cactus are:

Meet customer needs and satisfy them in all stages of their relationship with him.

Quality of service and in providing it, for it is necessary to educate and involve staff in delivering the service.

Reduction of errors, so it is necessary that each improve their own work. Implement adequate staff training.

Effectiveness in service delivery.

Meeting the expectations of our customers by providing various services in addition to their stay at the campsite, including:

       Bar / Restaurant

       Pool

       Sports facilities

       Animation

       Rent bicycles and buggies
These quality objectives will help us deliver the right products geared to the needs of our customers and we therefore allow an improvement in service delivery. In Granada, May 24, 2008 The Management Camping Don Cactus

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